comInstinct.® Emotional intelligence

Dealing professionally with one's own and others' needs

Training description

By dealing professionally with one’s own needs and those of others, employee resources can be better utilised and internal potential can be released. The more advanced this process is, the easier it is to make decisions in everyday business.

Interesting for

  • Self-employed
  • Executives/ team leaders
  • Instructors
  • Trainers
  • Coaches
  • All employees

Training goals

  • SYou will learn to build a good relationship with interlocutors – suppliers – customers and colleagues, to use positive emotions and to develop relationships.
  • You will learn how communication techniques in combination with elements of emotional intelligence can have an influence on our dealings with each other, both for yourself and for the person you are talking to.
  • They bring a breath of fresh air into well-worn patterns of behaviour and thinking: enthusiasm, a positive basic attitude, a healthy ambition for good values of goal achievement.
  • Empathy – understanding oneself and others

Methods / on site and live online

  • Trainer short presentations
  • Discussion rounds
  • Group work
  • Active exercise sessions
  • Case studies from practice


Emotional intelligence

Dealing professionally with one’s own and others’ needs

295 € / On site
plus tax


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