In increasingly challenging markets, active selling in internal sales is becoming more and more important.
Sales-oriented telephoning can not only be used to analyse customer potential, additional products can be offered on the phone, new customers can be won and convinced or appointments for the sales force can be made.
In this training you will work on the three sales skills: Communication, strategy and self-organisation.
You will learn ways to use the telephone successfully and become fit for practice.
Interesting for
TTelephone salespeople
Self-employed people who want to actively sell their products and services
Customer managers
VSales Assistants
Indoor sales staff who want to actively use telephone canvassing
Training goals
You develop your personal strategy based on the decision-making processes of your target customers
You learn to lead actively and professionally through a telephone acquisition conversation
You gain confidence and become more relaxed on the phone
You know how to convince your conversation partners with elegant formulations