salesInstinct.® Professional offer management

Confident and appropriate responses when asking about offers over the phone

Training description

Confident and appropriate reactions when responding to offers on the phone form the basis for a further business relationship. This is how situations on the phone are presented and analysed in the training

Training content

  • Professional offer management, what’s behind it?
  • The strategic steps in the follow-up conversation
  • Alternative offers impress
  • Behaviour in the event of customer cancellations
  • Communicative competence – convincing argumentation

Time recommendation one day or several days

Daily rate from 1580€


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